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Monday, June 4 • 4:15pm - 4:55pm
Merchant voices: Friction points for global retailers

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What friction do major global retailers have with their providers? How can banks and card schemes work with them? Understand what the merchants want so you can apply it to your own strategy.

avatar for Mark Horwedel

Mark Horwedel

CEO, Merchant Advisory Group
Mark Horwedel is a 40 year payments veteran having spent 20 years with 3 different regional debit networks (18 as CEO). Mark spent 10 years working in banks and credit unions and more recently 5 years at Walmart as Director of Payments. He has served as CEO of the Merchant Advisory... Read More →

avatar for Elizabeth Amend

Elizabeth Amend

Senior Treasury Manager, Louis Vuitton NA, Inc. 
Elizabeth Amend, Senior Treasury Manager, Louis Vuitton North America, Inc.Elizabeth Amend serves as Senior Treasury Manager at Louis Vuitton North America, Inc. In this role Elizabeth is responsible for all Treasury matters for the Americas, covering the US, Hawaii, Canada, LATAM... Read More →
avatar for Troy Carrothers

Troy Carrothers

Senior Vice President, Kohl's Department Stores
With more than ten years leading the Credit and Customer Service Division at Kohl’s, Mr. Carrothers is responsible for leading Kohl’s credit card program, credit operations, service centers and risk management for payment acceptance in-store and on-line. These responsibilities... Read More →
avatar for Robert Herzig

Robert Herzig

Director of Customer Payments & Finance, Metro AG
Robert Herzig (50) studied Business Administration & Economics at the Universities of Augsburg and Valladolid (Spain). After his studies Robert Herzig started his career in 1992 at Bayerische Hypotheken- und Wechselbank (Munich) in the departments of Operations and Communication... Read More →
avatar for Reed Luhtanen

Reed Luhtanen

Senior Director of Global Treasury, Walmart Inc.
As Senior Director of Global Treasury, Reed Luhtanen has responsibility for Walmart’s payments-related public policy and public relations initiatives and, along with an internal leadership team, for establishing Walmart’s payments acceptance strategies. Reed has been with Walmart... Read More →

Monday June 4, 2018 4:15pm - 4:55pm BST
The Flying Trapeze Stage