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Tuesday, June 5 • 1:45pm - 2:05pm
Banking on the CX Factor - Customer experience drives loyalty.

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What does it mean to be a bank today? One that understands you. The experience of paying and managing finances cannot be avoided but it can be elevated. Hear how Klarna will create customer experiences that engage, empower, delight and ultimately foster loyalty.
Speakers
avatar for Sebastian Siemiatkowski

Sebastian Siemiatkowski

CEO, Klarna
In 2005, Sebastian Siemiatkowski co-founded Klarna in order to provide safe and smooth online payments. He currently serves as its Chief Executive Officer. Over the past decade, he has overseen the company’s rapid growth across Europe and more recently into North America. Klarna... Read More →

Tuesday June 5, 2018 1:45pm - 2:05pm BST
The Big Top Stage
  Keynotes