9:15am BST
9:20am BST
A platform to success: The open digital bank of the future
Speakers
CEO, ING Group
Ralph Hamers was appointed as ING’s youngest-ever CEO and chairman of the Executive Board on 1 October 2013. He introduced ING’s Think Forward strategy, which aims to empower people in life and in business with a differentiating experience that is clear, easy and available anytime...
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9:40am BST
It’s about the customer, stupid
Moderators
Senior Partner - Managing Director, The Boston Consulting Group
Stefan Dab is a Senior Partner and Managing Director, he is the Global Leader of BCG Payments and Transaction Banking activities, as well as a member of the Global Leadership team of the BCG Financial Services practice. Stefan is a world class expert in payments, working with leading...
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Speakers
Group Managing Director & Group COO, HSBC
Andy Maguire is HSBC’s Group Chief Operating Officer leading operations, technology and corporate services for the bank. Andy also leads HSBC’s chief operating officers who are responsible for the effectiveness and efficiency of the bank’s operations.A key focus for Andy and...
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10:00am BST
How data will change the world, again!
Moderators
International Financial Journalist
Louisa Bojesen is best known as a familiar and trusted face, having fronted live, daily, TV programmes for CNBC. With the channel for 17 years, she hosted all the shows, including flagships ‘Squawk Box Europe’, ‘Today’s Biz’, ‘Power Lunch’ and ‘European Closing Bell...
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Speakers
CEO, BBVA
Carlos Torres Vila (born in Salamanca, 24 February 1966) is the CEO of BBVA, a large global bank headquartered in Spain. He graduated with a B.S. in Electrical Engineering and a B.S. in Management from the Massachusetts Institute of Technology, where he later also earned a M.S. at...
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10:20am BST
The age of invisible payments
Speakers
CEO Europe, Visa
Charlotte brings more than 25 years of experience in financial services, bank operations and management consulting to Visa. Most recently served as chief operating officer for the Bank of England, from 2013 to 2017. Prior to that role, she led retail distribution for Santander in...
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Vice President, Global Payment Product & Engineering, PayPal
Jim Magats leads PayPal’s Global Payment Product and Engineering team, which focuses on availability, experience and scalability of how customers pay and receive money from their PayPal wallet. As part of his responsibility, Jim looks after the financial institution and payment...
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CEO & Founder, Revolut
Nikolay is the Founder & CEO of Revolut, the digital banking app and fintech unicorn that has taken Europe by storm. In less than three years, Revolut has grown to almost 2m customers, processing $2b in volumes each month.
2:15pm BST
Nuno and The Woz: Technology, Money, and the Future of Everything
Speakers
Co-Founder & CEO, Feedzai
Based on his work at the European Space Agency, Nuno set out to use machine learning in novel ways. Fast forward to 2017, Nuno has been named an entrepreneur of the year from his alma mater, London Business School, as Feedzai has more than $32 million in venture funding, plans to...
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Co-Founder & Fellow, Apple
A Silicon Valley icon and philanthropist for more than thirty years, Steve Wozniak has helped shape the computing industry with his design of Apple’s first line of products the Apple I and II. He also influenced the popular Macintosh. In 1976, Wozniak and Steve Jobs founded Apple...
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2:45pm BST
Finding our voice – the future of conversational commerce
Moderators
Journalist
Journalist, reporter and author, Kate has been writing about technology and the Internet since 1995. She’s been a regular on BBC technology programme Click for over a decade and writes for National Geographic Traveller magazine. She also speaks at conferences and digital strategy...
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Speakers
Vice Chairman, Mastercard
In her role as Vice Chairman Ann represents Mastercard around the world, focusing on inclusion, diversity and innovation. She plays the important role of senior ambassador and executive leader with a global remit and sits as part of the company’s global management committee.Prior...
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3:05pm BST
Business reincarnation: A sign of the times
Speakers
CEO, Naspers
Bob van Dijk was appointed chief executive of Naspers in April 2014. He joined the group as Allegro Group CEO in August 2013 and was promoted to CEO Global Transaction eCommerce in October 2013. He has over 10 years of general management experience in online growth business, mainly...
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CEO, PayU
Laurent was appointed CEO, PayU in January 2016. He is responsible for global operations and brings extensive knowledge of digital payments and high-growth markets to PayU. He concluded an 11-year career at PayPal as Vice-President and General Manager for Continental Europe, where...
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3:25pm BST
Identity at your service
Moderators
Director of Innovation, Consult Hyperion
David G.W Birch is Director of Innovation at Consult Hyperion, the secure electronic transactions consultancy, and a Visiting Professor at the University of Surrey Business School. He is an internationally-recognised thought leader in digital identity and digital money; was named...
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Speakers
CEO, Biocryptology
Originally from The Netherlands, Ted Oorbals (1968) is the CEO of Biocryptology. Ted is a creative strategist with a strong commercial and marketing background, focused on innovation. He has been an entrepreneur and business builder for 30 years and has started and turnaround various...
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1:45pm BST
Banking on the CX Factor - Customer experience drives loyalty.
Speakers
CEO, Klarna
In 2005, Sebastian Siemiatkowski co-founded Klarna in order to provide safe and smooth online payments. He currently serves as its Chief Executive Officer. Over the past decade, he has overseen the company’s rapid growth across Europe and more recently into North America. Klarna...
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2:05pm BST
The Payments Race
Speakers
Founder, FemTechGlobal
Ghela Boskovich is very active in the FinTech industry, having spent the last ten years focused on business development for core insurance and banking system solutions. Over the last five years her work centered on financial services pricing governance functionality, which has leveraged...
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2:20pm BST
A Vision for Connected Commerce: Voice is the New Frontier
Speakers
CIO, Virgin Trains
John is an experienced IT leader who focuses on where IT can improve business performance and delivering to the ideas. He is also very focused on innovation and has driven a number of new solutions in hospitality and Rail. The highlights are:• PizzaExpress App (global first for...
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Director for Global Marketing, Amazon Pay
Biography coming soon
2:40pm BST
Money is not a dirty word
Speakers
Chief Innovation Officer, Qatar National Bank
Leda Glyptis is the Chief Innovation Officer for Qatar National Bank. Leda joined QNB, the largest bank in MENA, in January 2017 with responsibilities for employee-driven and market-led innovation strategy and execution. Prior to QNB, Leda served as a Director at business and technology...
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3:00pm BST
Make technology great again. AGAIN
Speakers
Cyber Psychologist & Author
Dr. Mary Aiken is an Adjunct Associate Professor at the Geary Institute for Public Policy University College Dublin and Global Fellow at the Wilson Center Washington DC. She is a lecturer in Criminology and Research Fellow at the School of Law, Middlesex University UK, Fellow of the...
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Ethical Hacker & CEO, Seguru
Ralph Echemendia is a world-renowned cyber security expert, known internationally by his alter ego “The Ethical Hacker.” For over 20 years, Ralph has delivered training on hacking and other security information to corporations including the US Marine Corps, NASA, Google, Microsoft...
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Musician
At the early age of 8 Hennessy self-taught herself to play the guitar, piano, and has been making music ever since. She was born in Miami, Florida November 20, 1998 and later moved to Los Angeles with her infamous father Ralph Echemendia (known as the Ethical Hacker).A star on the...
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1:35pm BST
WeChat Pay: Beyond Imagination
Speakers
Tencent, Regional Director of WeChat Pay, Europe and Taiwan (Weixin Group)
Ashley has vast amount of experience in the payments and FinTech industry. Ashley joined Tencent in 2015. She is currently responsible for the promotion and management of WeChat Pay business in Europe and other regions. Her focus is to work with partners and develop wide-adoption...
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1:55pm BST
The IndiaStack: Building blocks for a new digital economy
Moderators
Chief Innovation Officer, Qatar National Bank
Leda Glyptis is the Chief Innovation Officer for Qatar National Bank. Leda joined QNB, the largest bank in MENA, in January 2017 with responsibilities for employee-driven and market-led innovation strategy and execution. Prior to QNB, Leda served as a Director at business and technology...
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Speakers
Fellow & Head of Developer Ecosystem, India Stack, iSPIRIT Foundation
Nikhil is a full-time fellow with iSPIRT Foundation, a not for profit think thank and has been focussed on building an ecosystem for the Unified Payments Interface. Recently, as a volunteer with NPCI, he led the product development of BHIM Payments App launched by PM Modi. Nikhil...
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2:15pm BST
Changing habits, super-charging growth
Speakers
Head of EMEA, AliPay
Li Wang joined the Alibaba Group after ten years with McKinsey & Company advising leading consumer goods and travel companies in US, Europe and Asia.She has played multiple leadership roles within the Alibaba Group, starting as the Group Head of International Strategy before moving...
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2:35pm BST
2:55pm BST
How to build a company that makes us behave: The lemonade story
Speakers
Chief Behavioral Officer, Lemonade
Prof. Dan Ariely is the Chief Behavioral Officer of Lemonade, a full-stack insurance company powered by artificial intelligence and behavioral economics, and driven by social good. Ariely is the James B. Duke Professor of Psychology and Behavioral Economics at Duke University and...
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