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Retail & Commerce [clear filter]
Monday, June 4

11:15am BST

How Chinese and US platform providers are moving from their core business models into payments and financial services
Over the last few years, global ecommerce companies have aggregated millions of customers and are now complimenting their core business with payments and other banking services. China has become a leader in payments leveraging their online platforms with mobile payments but also additional services including P2P payments, lending, money market services, as well as wealth management products. The Chinese behemoths are now expanding their reach globally.  In the US, the story is similar, with the proliferation of Amazon Pay, Apple Pay, Venmo offering cashless alternative payments and financial services to their customers.

avatar for Melissa Guzy

Melissa Guzy

Co-Founder & Managing Partner, Arbor Ventures
Melissa is the Co-founder and Managing Partner of Arbor Ventures. Prior to founding Arbor Ventures, Melissa was Managing Director and Head of VantagePoint Asia, a $4.5 billion venture capital firm based in Silicon Valley with offices in Beijing, Shanghai and Hong Kong. As a thought... Read More →

Monday June 4, 2018 11:15am - 11:25am BST
The Flying Trapeze Stage

11:25am BST

First you get the platform, then you get the data, then you get the money
Business drives technology, right?  Well, seemingly not any longer. Several proven mega examples around the world are proving the exact opposite! Establishment of a technical foundation and marketplace platform which then gains true mass user acceptance and in turn creates an abundance of consumer data is proven and viable. With extensive use of AI / machine learning the data can be mined to identify completely new business offerings from deep data patterns; dynamically refined and retested. New business that is not just ‘evolutionary' but creating completely new business offerings and models. These data-loaded platforms exist and are rapidly empowering both business growth and new models, with trade barriers dropping further as markets expansion becomes easier. Combine the explosion of new world enablers including convergence of crypto and blockchain into the regulated mainstream, plus rapid marketplace platform partnering techniques, then you have a compelling formula to reach the tipping point and takeover of traditional markets owners, globally. The results are real, the end vision is clear, and the roadmap is rapidly being successfully executed.

avatar for Adrian Hausser

Adrian Hausser

CEO, PayX International Ltd
A results driven international Payments Industry Executive, Group CEO, Market Analyst, Entreprenuer and Investor with over 30 years multi-faceted background in execution around Financial Services. Specialities include business adaption/transition/innovation including creating new... Read More →

Monday June 4, 2018 11:25am - 11:40am BST
The Flying Trapeze Stage

11:40am BST

Building technology for your customers

avatar for Dave Birch

Dave Birch

Director of Innovation, Consult Hyperion
David G.W Birch is Director of Innovation at Consult Hyperion, the secure electronic transactions consultancy, and a Visiting Professor at the University of Surrey Business School. He is an internationally-recognised thought leader in digital identity and digital money; was named... Read More →

avatar for Spencer Spinnell

Spencer Spinnell

Managing Director, Consumer Payments Platform, Google
Spencer is the Managing Director of Consumer Payments Platforms within the Retail Shopping Payments Partnership Business Development organization. He is responsible for leading cross¬-functional engagement across Google and Alphabet companies to bring new consumer payments products... Read More →

Monday June 4, 2018 11:40am - 12:00pm BST
The Flying Trapeze Stage

12:00pm BST

How Southeast Asia's #1 FinTech platform banks millions of unbanked
Southeast Asia and its more than 600 million people is one of the youngest and fastest growing regions in the world, yet 75% of its people still do not have bank accounts. Grab, the region's largest internet platform has used its data to bank millions of users. Jason Thompson, Managing Director of Grab Financial shares how the platform intends to create income for 100 million people in Southeast Asia by the end of 2020.

avatar for Reuben Lai

Reuben Lai

Senior Managing Director, Grab Financial
Reuben Lai is the Senior Managing Director, Co-Head of Grab Financial Group, where he oversees Grab's payments and financial services businesses in Southeast Asia, outside of Indonesia, to drive financial inclusion for the middle economy. He leads Grab Financial's open ecosystem strategy... Read More →

Monday June 4, 2018 12:00pm - 12:20pm BST
The Flying Trapeze Stage

12:20pm BST

Platforms, payments and partnerships across regions
Looking at the development of platforms in different regions and how new products and services are being developed; differentiation and similarities across the regions; commercial and collaboration opportunities

avatar for Prof. Ben Shenglin

Prof. Ben Shenglin

Professor & Dean, Academy of Internet Finance,Zhejiang University &nFounder & Executive Director, International Monetary Institute, Renmin University of China
Before joining Zhejiang University as a full-time professor in May 2014, Dr. Ben served in financial services firms like ABN AMRO, HSBC and lastly JP Morgan Chase as CEO, JP Morgan Chase Bank (China) Co Ltd.Dr. Ben is well-trusted advisor to public and private organizations. He is... Read More →

avatar for Florence Diss

Florence Diss

Head of EMEA Commerce Partnerships, Google
Florence heads Google’s EMEA Commerce product partnerships, with focus on Payments. In her ten years at Google she has covered a range of different product partnerships from Maps and Geo to Wallet and Ads, helping launch products as diverse as Google Ocean, Google Transit, Local... Read More →
avatar for Victor Kim

Victor Kim

Vice President, Global Service Business Operation, Samsung Electronics
Victor Kim, as Vice President for Service Business Operation, oversees global expansion of key service products from HQ for 1) Mobile Payment (Samsung Pay), 2) AI based voice assistant (Bixby), and 3) Internet of Things (SmartThings) and has over 20+ years of Digital Payment experience... Read More →
avatar for Li Wang

Li Wang

Head of EMEA, AliPay
Li Wang joined the Alibaba Group after ten years with McKinsey & Company advising leading consumer goods and travel companies in US, Europe and Asia.She has played multiple leadership roles within the Alibaba Group, starting as the Group Head of International Strategy before moving... Read More →
avatar for Elias Yazbeck

Elias Yazbeck

MEA Head, Financial Services & Payments, Facebook
Elias Yazbeck is the Head of Finserv Partnership and Market Development at Facebook EMEA. He drives the strategy and Financial Services partnerships across the region, helping to empower people, businesses and communities to grow and be more prosperous by enabling payment and commerce... Read More →

Monday June 4, 2018 12:20pm - 1:00pm BST
The Flying Trapeze Stage

1:00pm BST

Is Europe China’s innovation lab?
avatar for Melissa Guzy

Melissa Guzy

Co-Founder & Managing Partner, Arbor Ventures
Melissa is the Co-founder and Managing Partner of Arbor Ventures. Prior to founding Arbor Ventures, Melissa was Managing Director and Head of VantagePoint Asia, a $4.5 billion venture capital firm based in Silicon Valley with offices in Beijing, Shanghai and Hong Kong. As a thought... Read More →

avatar for Maximilian Tayenthal

Maximilian Tayenthal

CFO & Founder, N26
Maximilian, born in Vienna, studied Business Administration, International Management and Law in Vienna, Rotterdam and Paris. He is also a Chartered Financial Analyst charterholder. Before founding N26, he worked as a strategy consultant with Booz & Company, assistant to the CFO in... Read More →

Monday June 4, 2018 1:00pm - 1:15pm BST
The Flying Trapeze Stage

4:10pm BST

The merchant perspective – voicing the voiceless
avatar for Chloé James

Chloé James

Broadcast Presenter, Sky News – Business & Group Media Director, RFi Group
Chloé James is Group Media & PR Director and Editor of the Australian Retail Banker and Global Retail Banker, for global business intelligence and digital media provider, RFi Group.  In 2016, she began hosting live national programmes for Sky News - Business, ‘Business Success... Read More →

Monday June 4, 2018 4:10pm - 4:15pm BST
The Flying Trapeze Stage

4:15pm BST

Merchant voices: Friction points for global retailers
What friction do major global retailers have with their providers? How can banks and card schemes work with them? Understand what the merchants want so you can apply it to your own strategy.

avatar for Mark Horwedel

Mark Horwedel

CEO, Merchant Advisory Group
Mark Horwedel is a 40 year payments veteran having spent 20 years with 3 different regional debit networks (18 as CEO). Mark spent 10 years working in banks and credit unions and more recently 5 years at Walmart as Director of Payments. He has served as CEO of the Merchant Advisory... Read More →

avatar for Elizabeth Amend

Elizabeth Amend

Senior Treasury Manager, Louis Vuitton NA, Inc. 
Elizabeth Amend, Senior Treasury Manager, Louis Vuitton North America, Inc.Elizabeth Amend serves as Senior Treasury Manager at Louis Vuitton North America, Inc. In this role Elizabeth is responsible for all Treasury matters for the Americas, covering the US, Hawaii, Canada, LATAM... Read More →
avatar for Troy Carrothers

Troy Carrothers

Senior Vice President, Kohl's Department Stores
With more than ten years leading the Credit and Customer Service Division at Kohl’s, Mr. Carrothers is responsible for leading Kohl’s credit card program, credit operations, service centers and risk management for payment acceptance in-store and on-line. These responsibilities... Read More →
avatar for Robert Herzig

Robert Herzig

Director of Customer Payments & Finance, Metro AG
Robert Herzig (50) studied Business Administration & Economics at the Universities of Augsburg and Valladolid (Spain). After his studies Robert Herzig started his career in 1992 at Bayerische Hypotheken- und Wechselbank (Munich) in the departments of Operations and Communication... Read More →
avatar for Reed Luhtanen

Reed Luhtanen

Senior Director of Global Treasury, Walmart Inc.
As Senior Director of Global Treasury, Reed Luhtanen has responsibility for Walmart’s payments-related public policy and public relations initiatives and, along with an internal leadership team, for establishing Walmart’s payments acceptance strategies. Reed has been with Walmart... Read More →

Monday June 4, 2018 4:15pm - 4:55pm BST
The Flying Trapeze Stage

4:55pm BST

Offline payments still need to be ‘invisible’
How can we create the seamless experience of online payments in store? Is it as simple as finding the right tech? Find out how Etam group, one of the lingerie leaders in Europe, is finding ways to transform customer shopping experiences in their boutiques by combining omnichannel data and testing frictionless payment processes. The keynote will be presented by Laurent Milchior, CEO of Etam group alongside Roelant Prins, CCO of leading payments platform Adyen. They'll illustrate how they're moving away from the traditional customer shopping experience, to bring new and revolutionary services in store. Come join us to discover the next generation of shopping. 

avatar for Laurent Milchior

Laurent Milchior

Chairman, ETAM SCE
3rd generation of the family owned and listed company (Etam Developpement), Laurent Milchior has followed economics degree in Dauphine in Paris, and then graduated a BA from EBS in London in 1998.At this point he made a clear choice to follow the family business route rather than... Read More →
avatar for Roelant Prins

Roelant Prins

CCO, Adyen
Roelant is responsible for the commercial activities at Adyen. After starting his career as a consultant, he moved on to the online payments industry in early 2000. Throughout the years, Roelant has held various international management roles in sales and business development for... Read More →

Monday June 4, 2018 4:55pm - 5:15pm BST
The Flying Trapeze Stage

5:15pm BST

Better payment flows on platforms: Booking.com and Stripe
Reducing friction for users is key to running a successful online business. This is particularly true for payments, which is too often still a long and cumbersome process for consumers. Companies with platform or marketplace business models have even more complex challenges when it comes to moving money between consumers and agents on the platform. Booking.com cooperated with Stripe to solve these challenges. Duco van Lanschot and Daniel Marovitz will have an on-stage conversation about how the two companies worked together to create payment flows that are beneficial for everyone involved, and give an overview of how they created an efficient, PSD2-compliant solution.

avatar for Duco van Lanschot

Duco van Lanschot

Head of Benelux, Stripe
Duco van Lanschot (1988) is Head of Benelux at Stripe. Stripe handles billions of dollars every year for forward-thinking business around the world, from newly launched start-ups to Fortune 500 Companies (e.g., Amazon, Booking.com). Stripe was founded in 2010 and has received >$400mn... Read More →
avatar for Daniel Marovitz

Daniel Marovitz

Vice President Global Payments, Booking.com
Biography coming soon.

Monday June 4, 2018 5:15pm - 5:30pm BST
The Flying Trapeze Stage
Tuesday, June 5

10:20am BST

Fourth industrial revolution: It takes an ecosystem to enable IoT commerce
The fourth industrial revolution will bring together users, technology actors, such as IoT and AI, and existing commercial entities. SIX Payment Services has been working on creating a commerce platform to foster an ecosystem to bring all these actors together, while staying neutral and allow the actors to define their own rules. SIX will demonstrate this in the context of a “Smart home” household.

avatar for Urs Gubser

Urs Gubser

Head eCommerce, SIX Payment Services
Urs Gubser has been working as software engineer in securities trading in New York, Hong Kong and Zurich. While on assignment in Hong Kong he caught the payment bug and upon returning to New York started to work for Citibank in the emerging payments group as product leader. After... Read More →

Tuesday June 5, 2018 10:20am - 10:30am BST
The Lion’s Den Stage
Wednesday, June 6

9:00am BST

Big, small, structured and unstructured – ignore the data deluge at your peril!
The reality is that information technology is one of the largest revolutions in history. In a world of “convergence” in terms of technologies, industries etc., data is at the core of a digital society. With machines taking the lead in data processing, new questions arise. What´s the new value chain of data and analytics, and how can organizations prepare? Is AI going to change the decision making process? Opportunity or threat? What will be the impact of the increasing regulation? Should “data” become a second language for organizations? What´s behind data literacy? Throughout the session we will discuss how organizations are approaching this topic, we will hear from experts and explore different roadmaps to help banks define their own “data agenda”

avatar for Beatriz Sanz

Beatriz Sanz

Partner, Ernst & Young
Beatriz is a forward-thinking executive with proven experience in strategy and deep knowledge in artificial intelligence and analytics. Beatriz has been a partner in EY for more than a decade. She leads a team of more than 9,000 professionals and is driving the strategy to infuse... Read More →

Wednesday June 6, 2018 9:00am - 9:10am BST
The Flying Trapeze Stage

11:20am BST

The new normal: How will our customers use their money in the new economy?
avatar for Jibran Ahmed

Jibran Ahmed

Research & Development Lead, Capco
Jibran leads the Research and Development team at Capco, which focuses on the use of cutting-edge technologies, such as Blockchain and Machine Learning, to solve existing problems within Financial Services and build the future of the banking industry.He has a passion for modern technologies... Read More →

Wednesday June 6, 2018 11:20am - 11:40am BST
The Arena Stage

5:05pm BST

How a bricks-and-mortar retailer became a one-stop-shop partner for payment, KYC solutions and financing.
Find out first hand from a leading Swiss small-scale retailer how they combined the on- and offline world with innovative payment and financial solutions.  With a KYC service and newly launched products Valora supports eCommerce shops and FinTechs to increase sales and improve onboarding processes by leveraging Valoras large customer base and more than 1200 POS in Switzerland. Bob finance, a FinTech and 100% subsidiary of Valora, is driving the financial innovation within the group and has become the largest pure Swiss online lender in less than 3 years.

avatar for Hilmar Scheel

Hilmar Scheel

Chief Digital Officer, Valora
In his role as Chief Digital Officer of Swiss listed Valora Group, Hilmar has established Bob Finance in 2015.  Previously, Hilmar worked as strategy consultant and investment banker in New York, Frankfurt and Zurich. In 1999, he was a member of the foundation team of internet startup ecircle.com... Read More →

Wednesday June 6, 2018 5:05pm - 5:20pm BST
The Lion’s Den Stage