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Dharmesh Mistry

Chief Digital Officer
Dharmesh has supported financial services organisations with ground breaking technology implementations and transformational business solutions for over 30 years. He has a proven track record of delivering innovation and vision for many banks.

Achievements include:
Implementation of UK's first branch windows applications deployed to 2500 branches and 40,000 desktops for Lloyds Bank. Re-engineering the bank's core business processes. Designed and implementing a personal relationship management solution(CRM) on the first laptops issued to branch managers. Created the concept of "Single Customer View" for the bank (1986-1994).

Led technology strategy for NatWest card services, introduced the vision of a layered multi-channel enterprise architecture. Envisioned the concept of "franchising banks", what today would be called Banking As A Platform. Delivered strategies for Y2K, Workflow, and Cards Technology. (1994-1997)

At Entranet, he implemented the first transactional online insurance solution in the world, the first Java based banking solution in the UK and the first truly multi-channel banking platforms (Internet, Mobile, Kiosk, PDA, TV). Developed and delivered online commerce strategies for over 30 banks and insurance companies. Pioneered a multi-channel online voting system for demonstration to English and Scottish Parliaments, as featured on BBC TV's Tomorrow's World. (1997-2001)

Co-founded edgeIPK, a pioneering UXP - the first to support HTML5, the first to be able to deploy to Web, Offline, Portal and Mobile from a single platform without writing code.

Currently Chief Digital Officer for Temenos