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avatar for Dharmesh Mistry

Dharmesh Mistry

Chief Digital Officer
Temenos
Dharmesh has supported financial services organisations with ground breaking technology implementations and transformational business solutions for over 30 years. He has a proven track record of delivering innovation and vision for many banks.

Achievements include:
Implementation of UK's first branch windows applications deployed to 2500 branches and 40,000 desktops for Lloyds Bank. Re-engineering the bank's core business processes. Designed and implementing a personal relationship management solution(CRM) on the first laptops issued to branch managers. Created the concept of "Single Customer View" for the bank (1986-1994).

Led technology strategy for NatWest card services, introduced the vision of a layered multi-channel enterprise architecture. Envisioned the concept of "franchising banks", what today would be called Banking As A Platform. Delivered strategies for Y2K, Workflow, and Cards Technology. (1994-1997)

At Entranet, he implemented the first transactional online insurance solution in the world, the first Java based banking solution in the UK and the first truly multi-channel banking platforms (Internet, Mobile, Kiosk, PDA, TV). Developed and delivered online commerce strategies for over 30 banks and insurance companies. Pioneered a multi-channel online voting system for demonstration to English and Scottish Parliaments, as featured on BBC TV's Tomorrow's World. (1997-2001)

Co-founded edgeIPK, a pioneering UXP - the first to support HTML5, the first to be able to deploy to Web, Offline, Portal and Mobile from a single platform without writing code.
(2001-2012)

Currently Chief Digital Officer for Temenos