Lucy cares about social and financial inclusion. She believe that credit on fair terms should be accessible to a much wider population.

Lucy's background is as an analyst and she is an engineer by training, who is excited by great design. She would like to bring together deep consumer understanding; intelligent use of data; and ground-breaking technology to create experiences that make it easy for anyone to achieve understanding and success in managing their own finances.

Capital One is a founder led company with a mission to change banking for good. In practice, this means that the business wins when the consumer wins. They pride themselves on attracting and developing the best talent. Their people are the key to their success and this is ultimately what has made Capital One the number one Great Place to work in the UK in previous years.

It is Lucy's privilege to lead their market-facing acquisition effort. The team create products and experiences that are designed to far exceed consumer expectations. They find new ways to make sure consumers know why what they offer is the best there is. They work closely with partners in other organisations to shape the market they're in for the consumer’s benefit.

Lucy works with a talented team of product designers; digital marketers; researchers and commercial managers and is excited about what they can achieve.