Loading…
This event has ended. Visit the official site or create your own event on Sched.
avatar for Serena Smith

Serena Smith

International Payments, FIS
Division Executive
An award-winning executive with more than two decades of experience in the financial industry, Serena serves as Division Executive of International Payments. She is responsible for the financial, business, sales and operational performance of all of FIS’ payments business outside North America. Serena joined FIS in 2003 with the Image Solutions Division and has continued to excel and establish herself as a leader in the company. Notably, she has managed the debit business in Norcross, Georgia and served as Chief Client Officer for North American Retail Payments. Along with her professional excellence, Serena founded Team FIS (2012) for the Leukemia and Lymphoma Society’s, Team in Training, flagship fundraising program, raising more than $1.6 million. Serena is a stage 4 blood cancer survivor who has personally raised more than $100,000 for The Leukemia & Lymphoma Society through sharing her story. Highlights • 2017 Stevie Awards for Women in Business “GOLD” Management Team of the Year (CAO Team) • 2017 Stevie Awards for Women in Business “ SILVER” Maverick of the Year • 2017 American Business Awards “GOLD” Winner of Woman of the Year • 2017 American Business Awards “BRONZE” Winner of Management Team of the Year (CAO Team) • 2017 International Business Awards “GOLD” Winner of Woman of the Year • 2017 International Business Awards “SILVER” Winner of Business Services Management Team of the Year (CAO Team) • 2017 Women in Payments, USA Management Team of the Year (CAO Team) • 2017 FastLeader Show Podcast 141, Featuring Serena Smith • 2017 Payments Source’s 25 Most Influential Women in Payments • 2016, 2015, 2014 Stevie Awards for Women in Business for Female Executive of the Year • 2016 Four Stevie Awards for Sales & Customer Service in customer service and back office operations • 2016 Guide to Gwinnett, Feature in the “People to Know” Section • 2016 Women in Payments Award Judge • 2015 Women in Payments Inspiration Award • 2015 featured in Pay Magazine as one of the “Women Driving Payments Change” • 2015 featured in Independent Banker • 2015 and 2013 Customer Service Institute of America’s Chief Customer Officer of the Year • 2015, 2014, 2013 Customer Service Institute’s International Service Excellence Award recipient • Formed Team FIS for Leukemia and Lymphoma Society’s flagship fundraising program, raising more than $1.84 million