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Monday, June 4 • 2:45pm - 3:05pm
Finding our voice – the future of conversational commerce

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People everywhere are abandoning the keyboard in favour of voice commands, voice recording and messaging. Whether it be the assistant in your pocket, on your kitchen counter or in your car dashboard the art of the conversation is far from dead! What does this mean for how we shop, subscribe, secure and more?

By 2025, conversational commerce will transform the shopping experience as we know it today into the next frontier of commerce. Hear from Ann Cairns about the future trends, the key drivers and the role of trust.

Moderators
avatar for Kate Russell

Kate Russell

Journalist
Journalist, reporter and author, Kate has been writing about technology and the Internet since 1995. She’s been a regular on BBC technology programme Click for over a decade and writes for National Geographic Traveller magazine. She also speaks at conferences and digital strategy... Read More →

Speakers
avatar for Ann Cairns

Ann Cairns

Vice Chairman, Mastercard
In her role as Vice Chairman Ann represents Mastercard around the world, focusing on inclusion, diversity and innovation. She plays the important role of senior ambassador and executive leader with a global remit and sits as part of the company’s global management committee.Prior... Read More →


Monday June 4, 2018 2:45pm - 3:05pm
The Big Top Stage